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Essential Oils and Products which  contain Alcohol such as Aroma Mists or Perfumes are classified as HAZARDOUS GOODS. HAZARDOUS GOODS CAN BE SHIPPED BY ROAD ONLY. We are unable to send Hazardous Goods by AIR.

A Minimum Order Value of GBP 30.00 applies
NOTE:  International Currency Conversion will result in up or down fluctuations of the Minimum Order Value.

 

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Refund Policy

All products supplied by Tree of Life Live (Pty) Ltd. have a 6-month manufacturer’s warranty period from the date the goods were delivered (unless otherwise stated and excluding consumables).

Please note, that the warranty does not cover you for any defects in the goods arising from fair wear and tear wilful damage, accident, negligence by you or any third party, or use otherwise than in accordance with its intended use. Consumable items e.g., batteries are not covered for replacement.

Delivery Policy

Orders to the EU may be subject to customs fees/taxes payable by the Receiver – when arriving at the Receivers Country. You can read more about shipping costs here. Inclusive of information provide in Item 4 the following applies in addition. Orders will be dispatched only upon payment reflected in our bank account. Our delivery is done by ways of Dropshipping. Tracking numbers are emailed to Tree of Life Live. We pair Tracking Numbers with your order and manage tracking of goods on behalf of Customers. Customers will be informed of any delays or non-delivery in any event.

Delivery Time

Dispatch 3-5 Working Days

Delivery Within the UK

5 -10 Working Days After Dispatch

Delivery in Europe

5 – 10 Working Days After Dispatch

International Delivery

10-20 Working Days

Payment Options Accepted

Payment made via Paygate Plus, Visa, and Mastercard.

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